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RF Explorer Software Registration

In order to provide best support and enable specific software features, some RF Explorer software requires registration and internet connection.

You must provide a valid registration email to receive an activation code for your computer. If you do not receive a valid email after a few minutes, check your spam folder.

Privacy policy is available online at www.rf-explorer.com/privacy

User registration

The first time a RF Explorer software tool is loaded, it may request user data to be entered.

User Registration Form

Only email and country are required fields, others are optional and can be left empty. The email must be a valid, active email to receive the license code.

After completing the form, you must read the Privacy Policy by clicking on the [Read Privacy Policy] button and accept the Terms of Use and Privacy Policy.

With these steps completed, click on [Register] button to close the registration form.

Software License Activation

The RF Explorer software will communicate with a secure online server to enable and activate the software license. This software license will generate a license code, delivered to the email account specified on the User Registration step in less than 5 minutes.

This code received by email must be copied and pasted over the designated input area.

LicenseRegistration

If the email is not received, please check these possible causes:

  • The email may be in junk/spam folder
  • The email may have been incorrectly entered, in such case use the [Change Email...] button to register again with a corrected email
  • The software may not be able to communicate with online secure server due to Firewall or Proxy issues. Check your computer or network configuration.

RF Explorer Articles and FAQ

Enabling RFETouch in macOS

Downloading RFETouch software from RF Explorer website may display a warning message opening the app in High Sierra or newer macOS:

RFETouch warning messageThe software is not damaged but the macOS Gatekeeper is preventing the app to run as it comes from a public download. The RFETouch software is perfectly safe when downloaded from j3.rf-explorer.com official website.

There are two possible workarounds described below, feel free to use the one you prefer.

Workaround 1 - Removing extended attributes

This command removes internet related checks altogether for the specific app, so the system is not compromised any time:

  1. Drag the RFETouch app into the Applications folder.
  2. Go to Applications -> Utilities and launch “Terminal” application.
  3. Run the following command, selecting RFETouch.app full path and press Return:
          xattr -d com.apple.quarantine /Applications/RFETouch.app
  4. Launch RFETouch software, no warning or error should popup.

Note: These steps are required only once, further runs will not require this step anymore except if you download a new version of the app.

Workaround 2 - Disabling Gatekeeper

This alternative workaround requires more step and temporarily disables full Gatekeeper protection.

  1. Go to Applications -> Utilities and launch “Terminal” application.
  2. Run the following command to disable Gatekeeper and press Return:
           sudo spctl --master-disable
  3. When prompted, enter your administrator password.
  4. Open System Preferences -> Security & Privacy -> General option “Allow apps downloaded from anywhere” should active (this option is hidden previously).
    masOS preferences
  5. Launch RFETouch software and a warning message will popup as depicted below:
    RFETouch warning message allow open
  6. Click on [Open] button and RFETouch will start.

Note: RFETouch app will be stored as an exception in your internet security settings from now on, therefore it can be initiated at any time with no further warnings.

We suggest enabling Gatekeeper back again so your system remains safe.

  1. Enter in Terminal and press Return:
          sudo spctl --master-disable
  2. When prompted, enter your administrator password.